What is Remote CCTV Monitoring?
Remote CCTV Monitoring takes your security to the next level. Your property’s CCTV is connected to a professional Alarm Response Centre (ARC), such as ARM Secure’s NSI Gold, BS 5979 Category II ARC in Yate near Bristol.
CCTV with no monitoring allows you just to collate evidence in the event of an incident. CCTV Monitoring provides you with a real-time response from a fully trained professional, providing you with a comprehensive security package.
Remote CCTV Monitoring gives you the peace of mind that your site is protected 24/7. Any potential disturbances are sent to the ARC for verification, allowing the SIA Licensed operator to respond appropriately to keep you safe.
How does Remote CCTV Monitoring Work?
Remote CCTV Monitoring works by connecting your on-site CCTV system to our servers via the Internet.
Alarm Response Centre’s can be monitoring hundreds of sites at any one time, but we adopt the latest in AI technology to help keep your site safe.
If the CCTV picks up a potential intruder, an alarm is sent to the response centre for verification. Our SIA Licensed security professionals are then able to view the footage in real time, with AI helping to provide extra clarity by working through the footage to identify potential threats, and helping to filter out any false detections.
Once our operators have determined if the threat is genuine, they can then respond in the appropriate manner, either by following the specific site instructions agreed during on-boarding, or by using their industry expertise to decide which course of action will be most effective.
What are the benefits of Remote CCTV Monitoring?
The biggest benefit of Remote CCTV monitoring is the fact that it provides a pro-active, rather than reactive, deterrent.
Being able to sound a warning or alert on-site security in real time, helps stop crime as it is happening,. This is rather than you having to deal with the consequences after the event.
This can help reduce damage and overall losses, which in turn helps ease disruption to your business.
Remote CCTV monitoring is also much more cost-effective than some more traditional security methods, such as security guards or mobile patrols.
Allowing an ARC to monitor the site also allows for full coverage of the premises at one time, ensuring that nothing is missed.
What are the possible incident responses?
There are a variety of possible responses to an intruder alarm that maybe used by an operator in an Alarm Response Centre.
There maybe specific instructions for the individual premises which were agreed during the on-boarding process. Alternatively, one of the operators may have to make an informed decision after evaluating the situation.
A common response is to issue an audio warning. This could something like a high pitch noise, or a vocal alert informing the intruder that they are being watched. This normally enough to scare them off the premises.
In some cases, it maybe required to contact the emergency services. This is often the police, but there are times when the fire brigade or an ambulance may also be required. By always having eyes on the site, operators can react in real time to an unfolding situation to ensure the response is appropriate.
Once the site has been secured, you shall then be informed and a detailed, full incident report can be produced to provide you with all the relevant information.
How ARM Secure can help you
ARM Secure is a leading provider of Remote CCTV Monitoring in the UK. Our NSI Gold, BS 5979 Category II Remote Video Response Centre has been in operation for over 20 years.
We adopt the latest AI detection software across our whole estate, helping drive efficiency and giving you the peace of mind that your people and property are protected.
Our CCTV Monitoring can be coupled with our industry leading Keyholding & Alarm Response, drastically reducing the time from intruder detection, to licensed security officer arriving on site.
To speak to one of our team today about our Remote CCTV Monitoring offering, get in touch today.