Our People are the lifeblood of ARM Secure. Everybody who works with us, from our front-line security team attending alarm activations to our support teams in the ARM Secure Headquarters, we all share the same passion which is to protect People, Properties and Peace of Mind.

So ask yourself…

Are you a passionate person?

Do you want to work for one of the UK’s leading Keyholding and Alarm Response companies?

Do you want to work for a continuously growing and thriving business that cares and invests in it’s People?
Stop you’re search for security jobs today and see what ARM Secure have to offer you…

keyholding services

Credit Controller/Accounting Assistant



Job Description

We are currently looking to recruit an experienced, self- motivated and confident Credit Controller/Accounting Assistant to join our team in Ollerton. We are a small team who work well together, so the successful candidate will be a good team player with excellent communication skills and the ability to portray the company’s high standard of customer service. 

The role will involve liaising with customers, suppliers, and colleagues, supporting all accounts functions with the main emphasis on debtors and credit control, cash books and reconciliations and purchase ledger invoice processing/payments.

You will be friendly and enthusiastic with the ability to work under pressure, meet deadlines and use your own initiative.

Location: Ollerton, Nottingham
Experience: Required
Hours: Full-time

 

Job Description

  • Focus on Credit Control including dealing with invoice disputes or queries on accounts
  • Purchase ledger invoice processing
  • Supplier statement reconciliations
  • Support collation and preparation of supplier payment runs
  • Run credit checks on new and existing customers and suppliers
  • Sales invoicing
  • Cash book processing and allocations
  • Petty cash reconciliations
  • To answer and direct internal and external phone calls in a polite and professional manner
  • To write and distribute business emails, correspondence memos, letter, and forms
  • To assist in the preparation of regular and ad-hoc scheduled reports
  • To support and maintain an efficient filing system
  • Using the company C4W database system to understand customer contracts (full training will be given)
  • To comply with all other reasonable requests made
  • Any other ad hoc projects/duties as required

 

Overall, we are looking for someone who has extensive experience in all these areas and will be able to work under their own initiative and prioritise and manage their way through the daily, weekly, and monthly routines.  

We are also open to talking to candidates who may be at an earlier stage of their career who have some areas of development but who have demonstrated via academic record and/or are part way through their accountancy qualifications and want to follow a professional finance career – this is an aspect that we would support so long as the key job description areas above can be met.

 

The role will involve occasional travel to our Bristol office, typically once a quarter, plus 3 days induction visit to better understand the business and group operations.

Person Specification

  • Hold extensive experience in transactional accounting processes/systems, credit control and reconciliations
  • Have exposure to SAGE systems
  • Computer literate and proficient in other MS Office (incl. Excel, Word, Outlook & PowerPoint)
  • Excellent administration and organisational skills
  • Good attention to detail
  • Excellent customer service skills – internal and external customers
  • Good communication skills with a confident, professional telephone manner
  • Proactive and flexible approach with a ‘can do’ attitude
  • An ability to effectively work under pressure and problem solve
  • Punctual, committed, and eager to learn

How to apply for the role 

Strictly no agencies.
To apply for this job please send a copy of both your CV and cover letter to [email protected] 

keyholding services

Control Room Operators (Days)



Job Description

ARM Secure Ltd is a leading provider of Keyholding, Alarm Response, Manned Guarding & Monitoring Services across the UK. Our business has been established for 20 years, in which time we have perfected effective, bespoke monitoring solutions to protect people, their properties & ensure peace of mind for our customers.

Our busy Alarm Receiving & Remote Video Response Centre is located in Yate, Bristol, where our highly experienced team work 24 hours a day, 365 days a year providing outstanding customer care & technical support to grow our customer base.

ARM Secure are looking for people that are good problem solvers, with a keen eye for detail, have a professional telephone manner, wanting to provide the highest standard of customer service possible.

Candidates with experience in CCTV Monitoring or Alarm receiving Centres will be well received. SIA License would be advantageous, but if you have good service, people related experience we would like to talk to you.

Location: Yate, Bristol
Experience: Preferred but not essential as full training will be given
License: Required
Hours: Full-time/Part-time/Flexible

Days: £10.30 per hour 

More Information

Brief outline of duties is below (though this list is not exhaustive):

  • Carrying out duties relating to monitoring CCTV & Alarm systems
  • Preparing compliancy documents
  • Liaising with service providers via telephone & email
  • Emergency out of hours support for the Alarm Receiving Centre

Person Specification

  • A focus on delivering good customer service is essential
  • Excellent written communication skills
  • Great telephone manner
  • Competent IT/Computer skills
  • Ability to work under pressure

Other jobs you may currently be doing

  • Call Centre Operator
  • Customer Service Assistant
  • Security Guard

How to apply for the role 

Strictly no agencies.
To apply for this job please send a copy of both your CV and cover letter to [email protected]

keyholding services

Control Room Operators (Nights)



Job Description

ARM Secure Ltd is a leading provider of Keyholding, Alarm Response, Manned Guarding & Monitoring Services across the UK. Our business has been established for 20 years, in which time we have perfected effective, bespoke monitoring solutions to protect people, their properties & ensure peace of mind for our customers.

Our busy Alarm Receiving & Remote Video Response Centre is located in Yate, Bristol, where our highly experienced team work 24 hours a day, 365 days a year providing outstanding customer care & technical support to grow our customer base.

ARM Secure are looking for people that are good problem solvers, with a keen eye for detail, have a professional telephone manner, wanting to provide the highest standard of customer service possible.

Candidates with experience in CCTV Monitoring or Alarm receiving Centres will be well received. SIA License would be advantageous, but if you have good service, people related experience we would like to talk to you.

Location: Yate, Bristol
Experience: Preferred but not essential as full training will be given
License: Required
Hours: Full-time/Part-time/Flexible

Days: £11.30 per hour 

More Information

Brief outline of duties is below (though this list is not exhaustive):

  • Carrying out duties relating to monitoring CCTV & Alarm systems
  • Preparing compliancy documents
  • Liaising with service providers via telephone & email
  • Emergency out of hours support for the Alarm Receiving Centre

Person Specification

  • A focus on delivering good customer service is essential
  • Excellent written communication skills
  • Great telephone manner
  • Competent IT/Computer skills
  • Ability to work under pressure

Other jobs you may currently be doing

  • Call Centre Operator
  • Customer Service Assistant
  • Security Guard

How to apply for the role 

Strictly no agencies.
To apply for this job please send a copy of both your CV and cover letter to [email protected]

keyholding services

Control Room Operators (Bank)



Job Description

ARM Secure Ltd is a leading provider of Keyholding, Alarm Response, Manned Guarding & Monitoring Services across the UK. Our business has been established for 20 years, in which time we have perfected effective, bespoke monitoring solutions to protect people, their properties & ensure peace of mind for our customers.

Our busy Alarm Receiving & Remote Video Response Centre is located in Yate, Bristol, where our highly experienced team work 24 hours a day, 365 days a year providing outstanding customer care & technical support to grow our customer base.

ARM Secure are looking for people that are good problem solvers, with a keen eye for detail, have a professional telephone manner, wanting to provide the highest standard of customer service possible.

Candidates with experience in CCTV Monitoring or Alarm receiving Centres will be well received. SIA License would be advantageous, but if you have good service, people related experience we would like to talk to you.

Location: Yate, Bristol
Experience: Preferred but not essential as full training will be given
License: Required
Hours: Full-time/Part-time/Flexible

Days: £10.30 per hour Days/ £11.30 per hour Nights

More Information

Brief outline of duties is below (though this list is not exhaustive):

  • Carrying out duties relating to monitoring CCTV & Alarm systems
  • Preparing compliancy documents
  • Liaising with service providers via telephone & email
  • Emergency out of hours support for the Alarm Receiving Centre

Person Specification

  • A focus on delivering good customer service is essential
  • Excellent written communication skills
  • Great telephone manner
  • Competent IT/Computer skills
  • Ability to work under pressure

Other jobs you may currently be doing

  • Call Centre Operator
  • Customer Service Assistant
  • Security Guard

How to apply for the role 

Strictly no agencies.
To apply for this job please send a copy of both your CV and cover letter to [email protected]

keyholding services

1st Line Technical Support



Job Description

ARM secure Ltd is a leading provider of Keyholding, Alarm Response, Manned Guarding & Monitoring Services across the UK. Our business has been established for 20 years, in which time we have perfected effective, bespoke monitoring solutions to protect people, their properties & ensure peace of mind for our customers.

Our busy Alarm Receiving & Remote Video Response Centre is located in Yate, Bristol, where our highly experienced team work 24 hours a day, 365 days a year providing outstanding customer care & technical support to grow our customer base.

We are looking to expand the team & recruit a 1ST Line Technical Support  to provide technical support services to our installer partners. This role will report to our Monitoring Station General Manager.

Location: Yate, Bristol
Experience: Preferred
License: Required
Salary: £24-£26K P/A


Perks of the Job

Mobile Phone
Birthday Off Work

More Information

Brief outline of duties is below (though this list is not exhaustive):

  • Assist with installing & maintaining networks, servers, software & hardware
  • First Line Support – Inbound Tech Support queries offering support to installer partners relating to CCTV & Alarm signalling systems
  • Onboarding of new products, services & technologies
  • Processing CCTV applications – including set-up & design
  • False Alarm Management – Data analysis • Support provision for our in-house online interactive tech tools
  • Preparing compliancy documents
  • Liaising with service providers via telephone & email
  • Emergency out of hours support for the Alarm Receiving Centre

Person Specification

You will have experience in external and internal networking with high level experience of Microsoft OS. You will also have a real passion to work with our Installer and internal customers.

Ideally you will have some experience working in telecoms but you could have a background of being a CCTV/Intruder Engineer looking for a change.

What is very important is some with passion, energy and a desire to succeed. This role offers progression opportunities.

INTERVIEWS ARE AVAILABLE IMMEDIATELY

How to apply for the role

Strictly no agencies.
To apply for this job please send a copy of both your CV and cover letter to [email protected]

INTERVIEWS ARE AVAILABLE IMMEDIATELY

keyholding services

Business Development Manager



Job Description

ARM secure Ltd is a leading provider of Keyholding, Alarm Response, Manned Guarding & Monitoring Services across the UK.

A great opportunity for a BDM with knowledge of the Security Industry has arisen to join the business to help build on the success and lead the next stage of growth.

Previous experience of selling keyholding, guarding, or temporary CCTV/Detection systems would be a distinct advantage, however not essential.

An attractive package on offer dependant on skills and experience.

Location: Hiring Nationally
Experience: Preferred
License: Required
Salary: Depending on experience


Perks of the Job

Company Car
Mobile Phone
Birthday Off Work

More Information

  • Key Responsibilities & Accountabilities
  • Sales and marketing activity for the business, ensuring the monthly and annual sales targets and KPIs are achieved
  • Attend existing and new customer meetings
  • Perform site surveys and compile Assignment Instructions and Risk Assessments
  • Management of contracts, retaining customers, minimise attrition
  • Cross-selling other Asset Protection Group services
  • Support the administration team as and when required
  • Dealing with any other duties considered reasonable by the Managing Director
  • Play a collaborative role in supporting the effective governance of the board bringing independent and sound judgement on issues of strategy, performance and resources.

Person Specification

  • Self motivated with a strong commercial focus
  • Energy, Enthusiasm and Confidence
    Adaptable and flexible
  • Customer service orientation
  • Good Networker
  • Excellent IT/ Presentation skills
  • Excellent communication and influencing skills.

Key Performance Indicators

  • Hitting agreed sales target
  • Ensure Customer retention and attrition of contracts is below 5%
  • Ensure Sales and Marketing activity is measured and achieved
  • Enhance the reputation of ARM and establish a strong foothold and market presence in the Alarm Response and Key holding market

How to apply for the role

Strictly no agencies.
To apply for this job please send a copy of both your CV and cover letter to [email protected]

Note: Unfortunately we do not hire security guards directly, we work with service partners who hire their own security guards/employees. Please do not send CV’s through for any security roles other than the ones listed above. Many thanks, and good luck with your search!