Keyholding & Alarm Response

ARM Secure are one of the leading Keyholding & Alarm Response companies in the UK, operating for over 20 years.

Every day our expert team dispatch security personnel to rapid response Alarm Activations and provide Access Visits for 1000s of businesses across the whole UK.

keyholding and alarm response

Our Keyholding Service Includes:

What Our Keyholding Customers Say

The whole onboarding process with ARM has been incredibly smooth. Any issues we had with our previous supplier were swiftly dealt with by Ryan and Lucy, with minimal involvement needed from us. New ways of working are constantly discussed to enable us to have a reliable and robust service with very minimal impact on our requirements.
Daniel Cattermole
Regional Facilities Manager
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    Keyholding & Alarm Response

    What is Keyholding? – what you need to know

    In a nutshell, Keyholding and Alarm Response is where we securely hold your keys to your home or business allowing us to respond to any threats whenever the need arises. All keys are securely logged and stored in line with BS7984, giving you added peace of mind.

    Keyholding & Alarm Response services ensure that when your alarm is activated, an experienced fully trained and licensed Security Response Officer will carry out a full external and internal inspection to ensure that your property is safe.

    Alarm Response – what you need to know

    Our Alarm Response and Keyholding Service removes both risk and inconvenience of having to respond to out of hours activations. The alarm response service can be linked to any device capable of sending a signal out to an alarm receiving centre, whether that’s your intruder, fire or panic alarm, or even reacting to events caught on your monitored CCTV system.

    We don’t have to hold your keys to provide alarm response services. Keys can be held at your property in a Key Safe, or you may wish for us to rendezvous with one of your staff members to respond in line with lone worker regulations.


    Our Keyholding and Alarm Response services remove both inconvenience and risk associated with out of hours alarm activations. Our alarm response service is there to carry out the tasks for you.

    We are experts in handling these sorts of situations and are available around the clock to deal with the problem quickly and effectively. By utilising these services as part of your security management plan, it will improve the health and safety of you and your employees and reduce the overall threat to your property.

    It is not always feasible to have your employees on call if there is a security issue at your premises, especially if you only operate during normal working hours and, therefore, don’t have people in the building late at night. By using the services of ARM Secure for Keyholding and Alarm Response, you can depend on our professional, experienced, licensed officers, to arrive immediately on-site in the event of an emergency or break-in, thereby minimising the possibility of damage and theft. You can enjoy complete peace of mind that ARM Secure Security will provide round the clock protection throughout the year with little to no disruption to you or your members of your team.

    As a responsible employer, safeguarding your workers will be high on your priority list. By allowing one of your employees to respond to a break-in or crime on your premises, you are potentially putting them in harm’s way. By utilising the services of ARM Secure for your Keyholding and Alarm Response requirements, you are benefitting from a team that is specifically trained to safely handle security problems; they will be able to make snap decisions that diffuse the situation and prevent further danger.

    This leads us on to the next advantage of outsourcing your Keyholding and Alarm Response – expertise and experience. ARM Secure are experts in the security industry after being in business for nearly 30 years, we have the knowledge and experience of working with a variety of security systems allowing us to quickly understand your particular set up. Our SIA licensed guards will understand the correct procedure for apprehending the culprit, know how to properly contact emergency services, and be able to succinctly yet comprehensively report the crime.

    Introducing outsourced Keyholding and Alarm Response is a great means of preventing future crime as many potential thieves and burglars will be deterred at the thought of facing an expert security team. This is especially important if your commercial premises is left unoccupied intermittently throughout the year or even for long periods. Although your employees may not be in the building, there will always be someone close by who can keep an eye on things for you and remind criminals that your premises are not their next target.


    How does keyholding work?

    1. Alarm is Triggered

    2. Alarm signal received

    3. Dispatch a keyholder

    ARM Secure keyholding and alarm response

    What can Keyholding & Alarm Response do for your business?

    With police budgets being cut, the private security industry is helping to fill the void. Protecting your People, Properties and Peace of Mind is ARM Secures’ number one priority.

    We ensure that whatever the security issue, your team members don’t need to be involved and place themselves at any risk. Having us take on your Keyholding and Alarm Response also means alarm callouts will no longer impact on your employees next day productivity.

    Our Keyholding and Alarm Response services will ensure you comply with the Lone Working policies and the Corporate Manslaughter Act, introduced by the Government in 2007.

    If you’re not familiar with the above Acts and Legislation then further information is available on the Health and Safety Executive website.

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