Visual Verification
Visual verification validates whether an alarm is false or genuine, ensuring an accurate and targeted response.
This saves money on call outs and stops time-wasting of emergency services. It also reduces the risk of losing your Unique Reference Number (URN) which has to be quoted to the Police when they are contacted to respond to activation.
Benefits of Visual Verification
How it works
ARM Secure’s visual verification service works where an intruder alarm incorporates visual verification technology (such as RSI Videofied), or is complemented by a CCTV system, ARM Secure can use these captured images when an alarm is triggered to further aid in the response to an alarm by using a PIR with a built-in camera to capture images when an alarm is triggered. The images are transmitted to our Remote Video Response Centre where our highly trained operators can identify and verify the cause of the alarm.
Many alarm activations are caused by animals, open windows or doors and often human error. ARM Secure’s operators can determine if the activation was due to a human and whether it is a genuine threat. Images are stored and can be accessed by the emergency services if they are sent to attend. If the cause of the alarm activation is unclear, for example, there is nothing on the cameras when ARM Secure operators seek verification, they will monitor the situation in real-time to keep appressed of any updates and respond accordingly. If we visually verify a viable threat to the property or people, you, your keyholders and local emergency services will be notified.
